Operating Hours
Our pharmacy is open
Monday to Sunday 8:00 AM – 10:00 PM
Prescription Policy
- All Schedule H and X drugs will be dispensed only against a valid prescription from a registered medical practitioner.
- Photocopies, expired, or illegible prescriptions will not be accepted.
- We reserve the right to verify prescriptions before dispensing.
Return & Refund Policy
- Medicines once sold cannot be returned or exchanged as per Drug and Cosmetic Act regulations.
- Damaged or wrong products must be reported within 24 hours with an unboxing video or photo proof.
- No refund will be issued without valid proof or past the allowed time window.
Home Delivery
- Home delivery is available within a 3 km radius for orders above ₹200.
- Delivery timings: 10:00 AM – 6:00 PM.
- Emergency deliveries depend on stock availability and staff.
Payment Options
- We accept cash, UPI, Paytm, PhonePe, and credit/debit cards.
- All payments must be made in full before delivery.
Privacy & Confidentiality
We maintain strict confidentiality of your medical and personal records. Data is only used for internal and legal purposes.
GST Billing
- GST bills are provided upon request at the time of purchase.
- Please ensure your billing details are correct at checkout.
Expired or Banned Products
We ensure that no expired, recalled, or banned medicines are sold.
All products are sourced from authorized distributors only.
Customer Support
For queries, complaints, or emergencies, contact us at:
📍 Address: shop no 3, Block-E, Vasant Vihar, New Delhi -110057
📞 Phone: +91 9266961166
📧 Email: themedisearch03pr@gmail.com
📱 WhatsApp: +91 9266961166